Forum Discussion
Chat in Breakout Rooms Disabled
- Jan 10, 2021Hi, is this still an issue? There was some disruption in the Teams infrastructure at the time of your post affecting the service. I know the chat was one problem.
If the problem persist, please update this conversation with additional info.
BORO151 Shanon Wieler ChristianBergstrom
I am a tech coach for a larger district in Michigan and we are having this same issue. We also have chat disabled at the district level due to highly inappropriate misuse. But have been utilizing Teams/Channel meetings so teachers can have the ability to delete inappropriate student messages as well as not allowing students to chat outside of class.
We've tried changing the channel settings as well as the team settings and nothing seems to allow chat within the breakout rooms when meeting in a channel.
Has there been any new info regarding this problem? Any solutions?
- Shanon WielerFeb 03, 2021Copper Contributor
We submitted a ticket to Microsoft and they pointed out a setting that we had missed in the Meeting Policy. "Allow chat in meetings" should be enabled. We've had no trouble since.
- Dee_NiceJun 02, 2021Copper Contributor
I have no idea how to get to this Participants & guests page! Where do I find this? I have 8 different teams (8 classes) and lots to keep track of on a regular basis. My students cannot chat during breakout rooms either.
- Shanon WielerJun 03, 2021Copper Contributor
Dee_Nice, your Office 365 Admin will need to change it in the Microsoft Teams Admin Center, under Meetings>Meeting Policies.
- ChristianBergstromFeb 03, 2021Silver Contributor
Shanon Wieler Hi Shanon, that's odd. I remember you said they could chat in the main meeting so if your policy was set to what the picture displays that wouldn't had worked. So my guess here is that it also involved assigned policies to the individuals, allowing or not allowing chat in meetings. Correct?
- Shanon WielerFeb 03, 2021Copper Contributor
ChristianBergstrom The fix Microsoft proposed (enabling that option) didn't make sense to us either, as students were still able to chat in the main meeting. But we tried it anyway and it worked so that was good enough for us given all the other little fires we are tending to!
- TechCoachJTFeb 03, 2021Copper Contributor
Thank you for responding! 🙂 Shanon Wieler