Forum Discussion
[CHANNELS] Post Order - Use Top Down (Recent -Old)
Request Display post top-down using recent - old (cfr Outlook) Pin to the top (cfr Outlook) Context: Currently the ordering of the posts is bottom up, with the most recent post at the bottom. ...
That's actually the experience of the new "reimagined" channels, which are slowly rolling out across the various deployment rings. You can read more about it here: https://techcommunity.microsoft.com/t5/microsoft-teams-blog/enhance-collaboration-with-microsoft-teams-chat-and-channels/ba-p/3644534
- How can I revert back? I use multiple Instant Messaging apps (Slack, Discord, Teams) and it is insanely confusing to have Teams work backwards to common convention.
- If you don't have the ability to toggle it on/off, you can't revert back. There's no point, anyway, because MS is forcing it on everyone soon. Hopefully once it rolls out completely, they will have provided us the option to choose the message order.
Yeah that's BS on Microsoft's part to just force it on everyone. The option should have been there from the START so anyone unhappy with this change could just revert the sort order right away (or better yet, not forced on anyone to begin with and just an option for those who want it)
Why the hell does Microsoft care how we read our messages? It just doesn't make any sense.
- Not being able to configure this option is an abhorrent design decision.
So . . . par for the course for Microsoft 😕 I work on a team of 90+ of tech support advisors, and we're all quick to try out new features, so we can be prepared for user questions. I've just implemented this on my Teams app using the toggle feature for "Try the new Teams" to test it out, as has more than half of my team. Some of us are able to return to the "old" version, while some of us cannot, myself included. 99% of us absolutely abhor this new top-down approach. This does NOT follow common IM standards, i.e., FB Messenger (not FB feed), WhatsApp, other Messages apps, etc. Email, (Outlook, as the op mentioned), is basically the ONLY exception, aside from other Social Media sites, as mentioned in other posts, which are also, not true IM apps. Also, with email, we have the option to sort our mail newest on top, or oldest on top. With this new Teams, we don't have that choice. If you want to provide a top-down approach to the messages, fine, but at least give us the option to choose if we want to use it.
- I actually do not understand how one could come to the conslusion that having completely different behavior between dirct/group chat and channels could be a good idea. It confuses people and reduces acceptance of the tool. Looking to the bottom bottom in one conversation and then to the top in the next one reduces productivity.
Also having the newest thread in a channel at the top but then the newest post to that thread at the bottom makes it even more unintuitive to ingest new information.
It would not be so bad if people were left with a choice (either channel owner defines it per channel or the user could set his preferred mode in the client), but forcing this new design on all users is really really awful. I already can see our users using more and more group chats instead of Teams channels in the future.
MS Teams Channels are NOT social media, they still are a messaging/chat tool and thus should behave like what people expect. VasilMichev users should have a choice in how they like their experience, especially for something they've been using for years.
VasilMichev so there is no way to change this back? I am unsure as to why MS would force sorting of posts in a channel. I have never used any chat where the posts were bottom up and it has been an issue since it launched for me. Especially where the chats are still top to bottom.
