Forum Discussion
IrisU1470
Feb 15, 2023Copper Contributor
[CHANNELS] Post Order - Use Top Down (Recent -Old)
Request
- Display post top-down using recent - old (cfr Outlook)
- Pin to the top (cfr Outlook)
Context:
Currently the ordering of the posts is bottom up, with the most recent post at the bottom.
This is confusing and it deviates from other apps with similar functionalities (fb, twit,...). The use of the team channel to convey important information fails, as users are acustommed to find recent information on top. I do not understand why MS Teams has adopted another apporach than commonly used is similar applications. Why did you not adhere to your own methodologies: outlook is top-down. Pls use consistent approaches in your apps. Do check the MS-outlook on ordering and pinning post (emails).
Thnx.
- lucvdvCopper Contributor
Just my 2ct: you read text from the top down -- new content therefore belongs at the bottom.
PLEASE roll back that change in "New Teams", or at least give us a setting 😞
- PMonetteCopper ContributorI was surprise I would say when I saw that.
They made the change because many person requested that and vote for the idea. Now It is our responsability to participate to the voting.
On the other hand, complaining just for complaining, bashing and post with disgusting state of mind and frustration won't give you credibility guys... Instead, just suggest and try to have people voting for your idea and be constructive instead uf frustrated. You may be heard accuratly.
From here, I would suggest to offer in general teams settings to have a toggle option for post sorting in channel that will affect the default sorting behavior of any old and new channels of any new and old teams. So a default. Than, in each channel, allow us in channel settings to modify the sorting behavior to go the oppsite of the default channel sorting behavior.
Does that make sense to you guys? What do you think about that?- CronjevHCopper Contributor
I've been trying to find the thread in which this "feature" was originally requested. ( I'd be tempted personally contact each of those voters, and ask if they're happy with how the change has been implemented - it's hard to imagine they would be ).
I see there is a suggestion now in the feedback portal to make the sort order an individual preference. Allow Sort order to be set according to individual preference.
I have added my vote there, and will repost this message on all the various threads where this awful change is being discussed.
- mNaumannMedicalvaluesCopper ContributorSince this discussion was originally opened in February, is there any news as to if we will be provided with an option to the revert to the old sorting?
- John_AddisCopper Contributor
Our 20-person development team is absolutely baffled at this terrible new UX/UI bug. The reason given for the change on post ordering is objectively incorrect, and represents a profound misunderstanding of what Teams actually is, and how it is used in the real world.
Teams is a Slack-style communications package designed to facilitate conversations among team members in an office setting. It is particularly valuable to hybrid/remote teams. Most people constantly switch back and forth between "chats" (conversations between 1 or more people) and "teams" (group conversations fixed and attached to categories). In practice, these two methods of communicating need to follow consistent UX logic as they are often used more-or-less interchangeably. I don't necessarily remember whether the thing I'm talking about is in a seven-member group chat in chats or a seven-member group chat in teams, after all.
In the chats area, new messages are always at the bottom, as expected, and you scroll up to go back in time and see history. In the teams area, this functionality has been inexplicably reversed to require you to scroll DOWN to see history. Toggling back and forth between chats and teams now creates a confusing whiplash. This is made doubly more confusing because even the "comments" of each threaded chat have recent at the bottom, not the top. The op claims this is to make Teams more consistent with "Facebook"... but Teams is not Facebook and no one would ever use it as Facebook. The teams area is broken up into dozens of categories that are broken into dozens of subcategories. Each of these categories is essentially a named "chat" group. The only difference really between teams and chat areas is that the teams conversations are threaded and the chat areas are not. But they are still both, essentially, chat rooms. So they absolutely, positively must behave the same as each other or it's essentially an unusable tool.
The only situation I can imagine the new top-down method being useful is if you're at a company that treats the teams area as an announcements zone or something without a lot of communication underneath. But that is not our agency, or anywhere I've ever worked. So at an absolute minimum, there needs to be an option to sort the traditional, logical, consistent way, and keep the bizarre, misguided upside-down-but-only-sometimes way as a non-default option.
- ScottLCopper ContributorTerrible change. I tried to uninstall and reinstall teams hoping to get my old UI back after trying the "New Teams" but to no avail. Teams is a messaging system not a social media system. I'd throw Teams out because of this change if I could. For the quick messaging I now have extra useless steps and conversations are now lost. Everything about this change is bad.
- Matthias NeumeisterCopper ContributorI hate this change too. It is unnecessary and annoys the users.
- CronjevHCopper ContributorUp until yesterday, I was able to opt out of the bonkers change to channel display order by disabling "Try the new Teams".
I must be in the top 2% of global Teams users, using it as my primary method of communication for work, with thousands of messages and replies sent each month.
For the last 6 months, I have made it my personal mission to try and route conversation to happen in Teams channels, instead random direct messages, and group messages, as the Teams channels are the only way in Teams where you can keep track of threads and link to conversations.
With this forced change - from conversations to social media "posts" - Microsoft has invalidated every conversation I have had for work.
I just can't see any hope in coping with complexities of my job without an effective asynchronous communication tool with broad buy-in from my colleagues, and I just can't see how I can use Teams for this purpose with this forced, senseless change.
The only conversations I'll be having on Teams until functionality is restored, is how to find an alternative communication tool. - Dan PackwoodCopper ContributorThis is perhaps my most hated enforced Microsoft change since the Windows 11 enforced central Start menu, which they've now thankfully allowed an option on. Please, MS, at the very least give an option - this is an awful UX for a messaging solution, even worse that it is inconsistent btw chat and channels.
- XeleemaCopper Contributor
I love how our Microsoftie overlords have decided we will
this feature so much that there's zero need to include a feature-toggle under "Settings"!
I feel so seen!NOT
- rauleconetCopper Contributor
The order of posts should be consistent between chat and teams channels.
- KeshavtejCopper Contributor
Yes, this is confusing, at least give option to change it.