Forum Discussion
Solved
Channels not appearing
Why do my Channels keep disappearing from view. If I go to se them up again, it says it is already in use. How do I get them displaying again. Jo
- Teams free or business subscription? For the former there's no official support but if you're on the latter I recommend opening a support ticket with Microsoft. You'll need to reach out to your IT admin if you're not an admin yourself.
https://docs.microsoft.com/en-us/microsoft-365/business-video/get-help-support?view=o365-worldwide
This has been happening randomly for a while for me on Win 10 and Win 11, and despite Teams updates.
The only way I can force it to display channels is to select manage team - this then shows the channels straight away. Click cancel and carry on.
Very frustrating when you are using quite a few teams and changing channels.
Hope this helps others and MS fixes it soon.