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Chris_1688's avatar
Chris_1688
Copper Contributor
Feb 11, 2020
Solved

Channel Notification Settings Resetting to "Off"

I would like to have members of a team get a notification when someone posts to the channel in that team - a pretty basic feature I would think.  In the Channel Notification Settings window (accessed by clicking the 3 dots beside the channel name), the following window opens:

I click the drop down menu for "All new posts" and select "Banner and feed", then click save.  For some reason when I reopen this channel notifications window the selection for "All new posts" has reset to "Off".

 

Ideally this should be something that could be toggled globally for all teams and channels; however, in the meantime I'd like to figure out why this existing feature is seemingly not working.

 

Anyone else encounter this?

 

Thanks in advance,

 

Chris

 

  • DaveG1 Chris_1688 

    We had the same scenario. What helped (some wild stuff)

    1. Hide channel

    2. Show channel again

    3. Set notofications

    4. Go for a drink 😉 (optional)

    • AtomicIceBreaker's avatar
      AtomicIceBreaker
      Copper Contributor

      DaveG1 Chris_1688 

      We had the same scenario. What helped (some wild stuff)

      1. Hide channel

      2. Show channel again

      3. Set notofications

      4. Go for a drink 😉 (optional)

      • Chris_1688's avatar
        Chris_1688
        Copper Contributor

        AtomicIceBreaker - Thanks for your response.  We've re-toggled our use of Teams, so I don't have a means to test your resolution... But I'm glad to hear it has worked for others!

  • I've had it happen before but don't remember how I fixed it. It's either a sign out and back into Teams to clear cache issue or something. Maybe try setting on teams.microsoft.com web client and see if the issue persists there as well?
    • microsoftdeveloper's avatar
      microsoftdeveloper
      Copper Contributor

      ChrisWebbTech 

      Hello sir is it possible to make the default All new post to Banner and feed for all the channels in the organization. May be create a team policies. My users are getting exhausted my setting notification to turn on for every channel.

      • ChrisWebbTech's avatar
        ChrisWebbTech
        MVP
        Currently no, I wish you could at least set defaults on the client, but being able to turn that setting on by policy would be nice. I wouldn't want to force it on, but at least default on for all new channels and turn off vs. having to turn on would be ideal IMO.

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