Forum Discussion
DaveRiehl
Jan 17, 2023Copper Contributor
Can't update external number in call flows anymore
We've been using a Teams call flow for a rotating oncall setup. Once a week we login and change the External number the call flow is pointed at the cell of the person on call for that week. This ...
jk831
Jan 19, 2023Copper Contributor
If you need a temporary workaround you can create a new user with the business standard license, business voice license & the Microsoft 365 phone system, assign a phone number to this user then set up forwarding within the Teams settings of that user to your external number. Then route your AA option to that user. Tested and confirmed this works.