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mgwalker's avatar
mgwalker
Copper Contributor
Sep 16, 2020
Solved

Can't join client's Team Meetings as a Guest with Mac Desktop app - web and ios client are fine

I started to have a frustrating problem a few weeks ago.  In the past I have no problem joining some of my client's Team meetings as a guest with the Mac desktop app but recently the desktop app asks...
Guest Access
  • mgwalker's avatar
    mgwalker
    Sep 16, 2020

    Fixed!

     

    Digging around my Mac for anything else Teams related I came across a "Teams" folder with a bunch of files and subfolders: 

     

    Users/username/Library/Application Support/Microsoft/Teams   -  "username" is obviously my Mac admin id. 

     

    Since I don't use Teams for anything else other than joining meetings I figured no harm moving the folder to trash - went back to a meeting link which fired up the Teams desktop app and guest access is back!

     

    Posted in case someone else has the same issue - should be in a FAQ somewhere.

     

mgwalker's avatar
mgwalker
Copper Contributor
Sep 16, 2020

Fixed!

 

Digging around my Mac for anything else Teams related I came across a "Teams" folder with a bunch of files and subfolders: 

 

Users/username/Library/Application Support/Microsoft/Teams   -  "username" is obviously my Mac admin id. 

 

Since I don't use Teams for anything else other than joining meetings I figured no harm moving the folder to trash - went back to a meeting link which fired up the Teams desktop app and guest access is back!

 

Posted in case someone else has the same issue - should be in a FAQ somewhere.

 

dbdcf's avatar
dbdcf
Copper Contributor
Apr 27, 2021
Spoiler
 

mgwalker I have this issue and I am trying to apply your solution, but I can't find any folder on my MAC with Teams info. Do you have a suggestion on where to find it ?

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