Forum Discussion
mgwalker
Sep 16, 2020Copper Contributor
Can't join client's Team Meetings as a Guest with Mac Desktop app - web and ios client are fine
I started to have a frustrating problem a few weeks ago. In the past I have no problem joining some of my client's Team meetings as a guest with the Mac desktop app but recently the desktop app asks...
- Sep 16, 2020
Fixed!
Digging around my Mac for anything else Teams related I came across a "Teams" folder with a bunch of files and subfolders:
Users/username/Library/Application Support/Microsoft/Teams - "username" is obviously my Mac admin id.
Since I don't use Teams for anything else other than joining meetings I figured no harm moving the folder to trash - went back to a meeting link which fired up the Teams desktop app and guest access is back!
Posted in case someone else has the same issue - should be in a FAQ somewhere.
Sep 16, 2020
I was just about to suggest that, but didn't know where on a Mac it stores local cache like PC, thanks for letting us know ;).
Also any reason why you don't just join via browser? Safari should now be supported for meetings in addition to Chrome. I mean, the video feed showing more people is the only real difference I can think of along with background blur.
Also any reason why you don't just join via browser? Safari should now be supported for meetings in addition to Chrome. I mean, the video feed showing more people is the only real difference I can think of along with background blur.
mgwalker
Sep 17, 2020Copper Contributor
For some reason the video quality on the Web client isn't as clear, especially when there are lots of video participants. I was just using it as a fallback when the desktop client was giving me problems.