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Mentash's avatar
Mentash
Copper Contributor
Mar 09, 2022

Can't create a new team as a Global Admin

I am the MSFT 365 Global Admin for my tenant. Recently, I have not been able to create new teams using the Teams' desktop application. However, I still can create new teams from the Teams' administrator dashboard. 

 

I checked the team's creation policy and found no restrictions applied to my account. Would you please help me find out why this happens?

 

Teams Creation
Teams error

3 Replies

  • MagnusGoksoyrOLDProfile's avatar
    MagnusGoksoyrOLDProfile
    Bronze Contributor
    Mar 16, 2022

    Hi Mentash 

    Have you checked that no other admin in your organization has disabled the ability to create new Microsoft 365 Groups in this way "https://docs.microsoft.com/en-us/microsoft-365/solutions/manage-creation-of-groups?view=o365-worldwide&viewFallbackFrom=o365-worldwide%3FWT.mc_id%3DTM-MVP-5003783" and that you may not have been added to the group of people who are allowed of doing so?

    • Mentash's avatar
      Mentash
      Copper Contributor
      Mar 16, 2022

      Hi MagnusGoksoyrOLDProfile,

      Yes, I tried these steps myself and added myself to the security group that can make teams and the create-team feature was restored a few moments later. Thank you for your response.

       

      What I don't understand is, if I was unable to create new teams because I was outside a security group, why was I able to do so from my admin center? I was still outside a security group for creating teams and I managed to create new teams from admin center but not from the application. How come?

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