Forum Discussion
Can't change Microsoft Teams Profile Picture (Receiving Error)
driggs63 If you are using the payed version of Teams and can't change your profile image it is probably your admin that configured a policy to prevent this.
https://www.microsoft.com/en-us/microsoft-365/roadmap?filters=&searchterms=63389
Clement_Bouteiller I can't find out why error 404 is happening here my proof
Clement_Bouteiller nothing works for me even when no one is on Mabey cause I have a crombook.
SophieAtos Hi I also have a phone (iPhone) but the problem is it will not let me change my profile still it says “my organization does not let me change my profile picture” but I don’t get what it means by organization? I have updated everything and tried a lot of different methods and I still can’t change it. Can it be because I use a school e mail address?
- Yes, very frustrating! However I think I found an easy fix. Would be curious to see if it works for you too: I actually tried to change my profile picture on the MS Teams version on my phone (I have an iPhone). And magically, it seems to have sorted the problem... Hope this helps! Please let me know if that solves the issue for you too. Thanks!
- Same issue. Corporate paid account but can't change the profile picture
- I'm having the same issue on my corporate paid account. I've never seen such a basic bug before on any other systems! Sort of baffles me... Please let me know if you find a solution!
Jeff Harlowthe underlying seems the same: microsoft has no experience managing communities other than buying linkedin. it makes their already mediocre services even more dull. just like when everybody was using windows in the 90s and there werent any alternatives so people had to live with it.
I do not think it is in anyone benefit to make profile look dull no matter the competition.
We use jitsi most of the time anyways but somehow some old people still use it. schools in my area even banned the use of teams.
- Maybe, I missed something in this thread, but we are using Teams as part of our E5 subscription, so hardly a free application for our business. No other user is experiencing this issue.
Jeff Harlow i am baffled...it is 2021 and you cant change your profile picture unless you pay? can't imagine a more sad state of a "community" or any service. I think M$ has given up just like labeling Chrome to be their EDGE browser or the upcoming WINXBL which is Linux with bloat.
- Has only found a solution to this? Tried different browsers, teams app, iOS, etc. They cannot update their photo. I do not see a policy setting to block this under the Teams Admin Portal.
