Forum Discussion

Copper Contributor

Jun 16, 2020

Solved

Cannot use Teams

I am a Microsoft 365 personal user and I am trying to access webinars from the governing body of my workplace which are being held on teams. The company I work for does not use teams, but these webi...

a Mic

PDostiyar
Jun 16, 2020
OptikaNETso for using Microsoft teams you need to signup for an account I know you might already have your personal Microsoft ID / Account like Hotmail, Outlook, MSN, or live.com but you need to have a teams account using any of those accounts you have or you could totally signup for new free account that will be used with Teams,

here is the docs on how to create teams accounts hope this resolves your issue.

https://support.microsoft.com/en-us/office/sign-up-for-teams-free-70aaf044-b872-4c32-ac47-362ab29ebbb1

PDostiyar

Bronze Contributor

Jun 16, 2020

OptikaNETso for using Microsoft teams you need to signup for an account I know you might already have your personal Microsoft ID / Account like Hotmail, Outlook, MSN, or live.com but you need to have a teams account using any of those accounts you have or you could totally signup for new free account that will be used with Teams,

here is the docs on how to create teams accounts hope this resolves your issue.

https://support.microsoft.com/en-us/office/sign-up-for-teams-free-70aaf044-b872-4c32-ac47-362ab29ebbb1

OptikaNET
Copper Contributor
Jun 18, 2020
I previously tried that, and clicked on the link on the welcome email. It didn't make any difference. The support person I spoke to said I didn't have a Teams account even though I showed them the email. I actually tried it twice, once with my Microsoft Account and once creating a new account with my webmail address. Didn't work either time.

I missed a webinar today because I couldn't get Teams to work.