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Cannot resume/end pstn call that has been placed on hold?
Hi All, A weird issue we've had when doing some testing on a tenant. They have direct routing in place with an Audiocodes vSBC and BT SIP trunks. If we place a call in from a mobile to a ...
I managed to resolve this issue by working with the SIP carrier, they hadn't approved Teams on their trunks so we had to start from scratch and now have a working config.
On our Audiocodes SBC I have the SIP Trunk IP profile set a specific way for hold and retrieve, see attached screenshot.
There is still a time delay when resuming a call but this is an MS issue that they are aware of.
Is there anything for Microsoft pstn calling.
Resume button not working
No direct routing
No sbc
Sfb works fine but in sfb call queue call are not receive on sfb
Resume button not working
No direct routing
No sbc
Sfb works fine but in sfb call queue call are not receive on sfb
Is it a conference call or one on one call??