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dekkers2085's avatar
dekkers2085
Copper Contributor
Mar 24, 2022

Cannot hear students in breakout rooms

I am a teacher. I set up breakout rooms with preassigned members and it all went well, but when I visited each room I could see the students but I could not hear any o them. They could both see and hear me, but I could not hear them at all. How do I get around this problem? I would be so grateful if someone could help me with this.

6 Replies

  • CGodsmark's avatar
    CGodsmark
    Copper Contributor

    dekkers2085 

    I had the exact same problem - To fix it, I entered a breakout room and muted myself and then unmuted myself and it all worked perfectly. Hope this helps you.

    • dekkers2085's avatar
      dekkers2085
      Copper Contributor

      Thanks so much for that! You're a genius!!! Solved all my problems. We are up and running again. Sometimes the solution is so simple!

      CGodsmark 

      • Jo_Carter's avatar
        Jo_Carter
        Copper Contributor

        I am having the same problem. dekkers2085 I have tried to mute and unmute but it hasn't worked.

  • dekkers2085's avatar
    dekkers2085
    Copper Contributor

    Just wanted to add that the sound works perfectly in the main meeting. I only stop hearing them in the breakout rooms.dekkers2085 

    • larkahn's avatar
      larkahn
      Copper Contributor
      I am having the exact same problem, whereas last week. did not.