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KTKT_863's avatar
KTKT_863
Copper Contributor
May 27, 2020
Solved

Cannot create another Teams Free Org after deleting old one (got forwarded to Azure, now here)

Dear Teams Community,

 

after couple of checks was forwarded to Azure forum. (https://answers.microsoft.com/en-us/msteams/forum/msteams_other/cannot-create-another-teams-free-org-after/2716fe1e-b717-4707-a911-2bcf936c5c00), now here (https://social.msdn.microsoft.com/Forums/en-US/e1911ced-ad3e-4213-b27c-506f26b42aee/cannot-create-another-teams-free-org-after-deleting-old-one-forwarded-from-teams-forum?forum=azureappconfiguration)

 

Microsoft offers now Teams Free, so I signed up for it, and then instead of renaming, deleted it to create a new one (found renaming solution too late). The FAQ of Free Teams says - you can create another Free Teams org as soon as you left (deleted) the old one. But in my case I get an error "Something went wrong". The other colleagues say, there is some issue in Azure, Azure forwarded to you.

 

It seems I am not the only one like that - several same questions, but no solution so far.

Can you please check and suggest the solution (hopefully without forwarding...)?

 

Thank you in advance,

Konstantin

  • amenizi Well, I have to agree on this one apart from the **bleep** as there are so many affected by this. Meaning, they have created a Teams free org. with a personal Microsoft account. Then deleted the org. following the steps here https://support.microsoft.com/en-us/office/delete-your-teams-free-organization-2c28cfcf-3fbf-497c-938f-8815a8f6a6b9?ui=en-us&rs=en-us&ad=us Even though waiting several days it seems as only a few can reuse their personal address when signing up for Teams free again. And there just isn't any proper answer to why this is only happening to a few, or how to resolve it, other than signing up/creating a new Teams free org. with a new email address. I do not have the issue myself but would appreciate a more user-friendly approach in terms of information here https://support.microsoft.com/en-us/office/welcome-to-microsoft-teams-free-6d79a648-6913-4696-9237-ed13de64ae3c 

8 Replies

  • arthurchu's avatar
    arthurchu
    Copper Contributor

    This is EXACTLY what happened to me! I followed that guide in the link and deleted my teams and then the Azure tenant. Now I cannot use any email address from the same domain name to create a new free teams org! This is VERY FRUSTRATING! I have been trying this for the past month!

    • ChristianBergstrom's avatar
      ChristianBergstrom
      Silver Contributor

      amenizi Well, I have to agree on this one apart from the **bleep** as there are so many affected by this. Meaning, they have created a Teams free org. with a personal Microsoft account. Then deleted the org. following the steps here https://support.microsoft.com/en-us/office/delete-your-teams-free-organization-2c28cfcf-3fbf-497c-938f-8815a8f6a6b9?ui=en-us&rs=en-us&ad=us Even though waiting several days it seems as only a few can reuse their personal address when signing up for Teams free again. And there just isn't any proper answer to why this is only happening to a few, or how to resolve it, other than signing up/creating a new Teams free org. with a new email address. I do not have the issue myself but would appreciate a more user-friendly approach in terms of information here https://support.microsoft.com/en-us/office/welcome-to-microsoft-teams-free-6d79a648-6913-4696-9237-ed13de64ae3c