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DThompson2021's avatar
DThompson2021
Copper Contributor
Mar 11, 2021

Can no longer download original email from teams

When an email that is "too long" is displayed in Teams, it typically has the option to download the original email:   Today, this is no longer available for new emails. The icon has also ...
Email Teams
SML13's avatar
SML13
Copper Contributor
Mar 12, 2021

DThompson2021 Having a similar issue.  Are you also missing the Subject line in the post?

  • DThompson2021's avatar
    DThompson2021
    Copper Contributor
    Mar 12, 2021

    SML13 Yes, the subject line is also missing. The weird part is that we have emails set up to go to several different channels, but this is only happening in one of the channels (so far).

    • SML13's avatar
      SML13
      Copper Contributor
      Mar 16, 2021

      DThompson2021 FYI - never had a chance to chase this any further, but seems it started working again this afternoon for us.  No idea of cause or resolution.

    • SML13's avatar
      SML13
      Copper Contributor
      Mar 12, 2021

      Thanks. Interesting. If I send to the Channel from my email associated to Teams (corporate domain) it works as it always has, but if I send from any external domain I get the new behavior. This particular Channel in our case has always received email from the same external domain, but changed on Mar 10 between 8:30 and 10:30am. Hopefully we get an answer.

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