Forum Discussion

Brass Contributor

Jul 26, 2020

Solved

Call issue

Hello. I try to route call from Teams to Cisco TelePresence. Route is fine. In call I reach Cisco TelePresence correctly, I hear welcome message but after that call is disconnected. I see tha...

teams

msabat
Jul 29, 2020
msabat I found that in logs:

Teams proxy 52.x.x.x rejects the call with 488 as shown below from the trace. Why Teams is sending a 488? I do not see an issue with the coders that are offered, DTMF, or other common reason we may see a rejection from Microsoft.

mhramadan

Copper Contributor

Oct 15, 2021

i faced this issue before, i found that
### the trunk from teams has the following:
-mediaBypass $false
-BypassMode $true
###on Gateway ICE-Lite is enabled
Solution:
make -MediaBypass True

ensure that if you enabled ICE-lite on the gateway, enable the media Bypass on Teams, to allow the candidate to be sent from teams