Forum Discussion
BShipe
May 20, 2022Iron Contributor
Breadcrumb navigation disappears after opening and closing document within Teams desktop
To provide some background, our organization currently uses the latest stable client of Microsoft Teams and we've recently deployed updated OneDrive sync app policies to enable Known Folder Moves, en...
- Jun 15, 2022This will be my final update on this item. I closed our MS case late last week after I was suddenly unable to reproduce this issue on my devices, as was the individual in our org that was consistently having the issue.
We did not take any measures beyond obtaining logs and submitting them for review. The only guidance we received prior to closing the case was to take the usual troubleshooting steps and try closing Teams, clearing the cache, etc. -- things I'm sure everyone in this thread has tried before.
I hope this issue works itself out for others here!
adamizer
May 25, 2022Copper Contributor
BShipe Im experiencing this as well and I have tried on several machines with the same result. I also tried to clear the cache with no success.
- BShipeMay 31, 2022Iron Contributor
Interesting. I asked one of our employees to try and reset the cache while I was out of the office last week. Will need to follow up with them but this is unfortunate to hear!
Updating this post as to mention that I'm on a test laptop this week with a fresh install of Teams on it, and I confirmed that my client is updated (and not in Public Preview). It is experiencing the issue with the breadcrumbs disappearing once you open a document in Teams and close it.