Forum Discussion
Solved
Breadcrumb navigation disappears after opening and closing document within Teams desktop
To provide some background, our organization currently uses the latest stable client of Microsoft Teams and we've recently deployed updated OneDrive sync app policies to enable Known Folder Moves, en...
- This will be my final update on this item. I closed our MS case late last week after I was suddenly unable to reproduce this issue on my devices, as was the individual in our org that was consistently having the issue.
We did not take any measures beyond obtaining logs and submitting them for review. The only guidance we received prior to closing the case was to take the usual troubleshooting steps and try closing Teams, clearing the cache, etc. -- things I'm sure everyone in this thread has tried before.
I hope this issue works itself out for others here!
BShipe FWIW I tried to recreate this but never had a problem, breadcrumb stays viewable.
Thank you for testing! I pulled out a second workstation just to see what the experience was like there, and the breadcrumbs seemed to persist as expected.
It may be time for a Teams cache reset for the end-user, so I'll try that avenue. Think it's safe to say that the breadcrumbs should persist which is the answer I was looking for.
It may be time for a Teams cache reset for the end-user, so I'll try that avenue. Think it's safe to say that the breadcrumbs should persist which is the answer I was looking for.