Forum Discussion
cleon_germany
Apr 03, 2020Copper Contributor
blurring background
I can blur the background on one laptop, but on the other laptop this button is missing. It is also missing on the laptop of a number of other prof.s MS support says they do not have advanced tool...
- Apr 04, 2020
Hi cleon_germany ,
If you are using the same version of the Teams desktop app on Win10 and it's not available on that other laptop there is a good chance the background blur just isn't supported on that device yet. I believe there are video card spec's that are required and older video cards might not be supported yet, but they are working on adding support for more.
"Not all devices support background blur yet, but we’re working on it. To find out if it’s available on your device, just try the method described above. Click More options in a meeting. If Blur my background appears in the menu, then you're in business!"
cleon_germany
Apr 04, 2020Copper Contributor
Windows 10; same version of teams on each one. The button can back on one laptop overnight. I really like teams, just Zoom offers this and a virtual background. Thank you for your help.