Forum Discussion
TimLB
Jul 21, 2022Steel Contributor
Blocking a number from being dialed - how do I do this?
To set up the situation, lets assume the tenant has received phishing emails where users are being told to remediate call XXX-XXX-XXXX for support. In order to help mitigate potential damages, blocki...
Jul 24, 2022
Hi TimLB ,
I think your proposed solution is the best from user perspective. It is transparent to the user because the announcement will inform that the number is blocked.
When using Direct Routing, you could exclude the mentioned number from the voice routing policy.
Best regards,
Thorsten