Forum Discussion
Audio Poor Quality
The quality of my sound (especially my mic) is REALLY Poor. Same equipment is no issue in Zoom. Any ideas?
My solution was to get a certified teams headset. Zero issues since I did that. The model I picked was the Blackwire C435-M for Microsoft. (It ran about $100). It is not wireless, but I may try that in my next tech purchase. I had tried a Jabra that was supposed to switch between computer and iPhone and I had a lot of problems with that and returned it. I think the Teams Certified rating on the hardware might be key to finding one that works well across the different platforms. Hope you can resolve your issues.
Are you an admin in your Teams portal? You can find a lot of call history detail in the portal now. We use it to diagnose call quality issues quite a bit.
