Forum Discussion
CindyGibson
Jul 09, 2019Copper Contributor
Audio Poor Quality
The quality of my sound (especially my mic) is REALLY Poor. Same equipment is no issue in Zoom. Any ideas?
- Jul 28, 2020
My solution was to get a certified teams headset. Zero issues since I did that. The model I picked was the Blackwire C435-M for Microsoft. (It ran about $100). It is not wireless, but I may try that in my next tech purchase. I had tried a Jabra that was supposed to switch between computer and iPhone and I had a lot of problems with that and returned it. I think the Teams Certified rating on the hardware might be key to finding one that works well across the different platforms. Hope you can resolve your issues.
CindyGibson
Jul 09, 2019Copper Contributor
adam deltinger-- I have two sets of the same Apple headphones (sorry nothing else to test with) and both are equally poor. Other users are not nearly as bad as I am (I hear some white noise with them at the start of their calls but it seems to get better during the call). I have tried both the web app and desktop client.
Jul 09, 2019
I’m thinking if this could related to the network! Have you tried doing a call from other network location? How about other people? Are they on the same location?
There’s no guarantees apple AirPods will sound great! That’s why they have certified devices for Teams! Although they should work ok! If used a pair myself in Teams calls
There’s no guarantees apple AirPods will sound great! That’s why they have certified devices for Teams! Although they should work ok! If used a pair myself in Teams calls