Forum Discussion
Audio Poor Quality
My solution was to get a certified teams headset. Zero issues since I did that. The model I picked was the Blackwire C435-M for Microsoft. (It ran about $100). It is not wireless, but I may try that in my next tech purchase. I had tried a Jabra that was supposed to switch between computer and iPhone and I had a lot of problems with that and returned it. I think the Teams Certified rating on the hardware might be key to finding one that works well across the different platforms. Hope you can resolve your issues.
When Teams have ruined your sound quality, there is an easy fix, which works for me every time:
Open Settings in Teams ( click 3 dots next to profile picture).
Open Devices tab and click "Make a test call" button.
Wait a few seconds while the test call is executing.
Problem solved and sound quality is back 🙂