Forum Discussion

Copper Contributor

Jul 09, 2019

Audio Poor Quality

The quality of my sound (especially my mic) is REALLY Poor. Same equipment is no issue in Zoom. Any ideas?

CindyGibson
Jul 28, 2020
ThisIsChris
My solution was to get a certified teams headset. Zero issues since I did that. The model I picked was the Blackwire C435-M for Microsoft. (It ran about $100). It is not wireless, but I may try that in my next tech purchase. I had tried a Jabra that was supposed to switch between computer and iPhone and I had a lot of problems with that and returned it. I think the Teams Certified rating on the hardware might be key to finding one that works well across the different platforms. Hope you can resolve your issues.

Copper Contributor

Nov 08, 2022

This is still very clearly a thing. I just tested with my entire team, and horrible audio quality. BUT with one person using chrome fixed it.

However if that chrome person left the meeting, and returned using the teams app, THEY sounded like they were in a toaster, and heard poor toaster audio quality, but everyone else talking to each other was unaffected and sounded fine to each other.

Microsoft, you need to please fix this. It is known and can be replicated, please fix.

Thanks!