Forum Discussion
Audio Poor Quality
- Jul 28, 2020
My solution was to get a certified teams headset. Zero issues since I did that. The model I picked was the Blackwire C435-M for Microsoft. (It ran about $100). It is not wireless, but I may try that in my next tech purchase. I had tried a Jabra that was supposed to switch between computer and iPhone and I had a lot of problems with that and returned it. I think the Teams Certified rating on the hardware might be key to finding one that works well across the different platforms. Hope you can resolve your issues.
My solution was to get a certified teams headset. Zero issues since I did that. The model I picked was the Blackwire C435-M for Microsoft. (It ran about $100). It is not wireless, but I may try that in my next tech purchase. I had tried a Jabra that was supposed to switch between computer and iPhone and I had a lot of problems with that and returned it. I think the Teams Certified rating on the hardware might be key to finding one that works well across the different platforms. Hope you can resolve your issues.
I have purchased a 400$ Jabra Speaker Phone built for Teams (has a TEAMS button) - I have the same issue - audio out is awful. Clients are complaining......this needs to be fixed -
Now I am on teams call on laptop - office network and on teams call on cell phone (for audio) and Teams is not working to properly block all the video in the phone and my data usage is skyrocketing - so I am paying for teams and double paying on data for each call and the audio still stinks!
- Kfir_NissimAug 18, 2021Copper ContributorI have Sony MX4000 with the same problem (in my case i hear poor audio in the speakers as well) .
In most cases reconnecting the headset to blue tooth solve the problem. In some cases i need to repeat the above 2-3 times.
Note that the speakers are working perfectly on other apps before connecting to team conv. and after hearing the poor audio