Forum Discussion
Audio Poor Quality
My solution was to get a certified teams headset. Zero issues since I did that. The model I picked was the Blackwire C435-M for Microsoft. (It ran about $100). It is not wireless, but I may try that in my next tech purchase. I had tried a Jabra that was supposed to switch between computer and iPhone and I had a lot of problems with that and returned it. I think the Teams Certified rating on the hardware might be key to finding one that works well across the different platforms. Hope you can resolve your issues.
Hi Cindy,
Did you ever find a solution to this, I have a customer with this exact same issue, different hardware has the same issue and all work fine in Zoom and Discord. Only affects one user and I've tried multiple locations / network connections with no change. Issue persists in browser and in client but only affects Teams.
Anyone have anything new on this? I have experienced the same thing while trialing. I've noticed a bad quality of audio when someone calls in via the conference bridge (they are really quiet) and someone is using computer audio for Teams.
See my response I posted today
