Forum Discussion
nycrom
Sep 09, 2019Copper Contributor
Audio conferencing invite doesn't include call-in telephone number for participants
Hi,
I have booked the audio conference add-on, assigned it to my user and stored the dial-in number in the admin center. However, the appointment invitation does not include a telephone number for the participants.
The solutions from the Old Thread didn't help.
Please help!
7 Replies
- Allison KochIron Contributor
How long did you wait? We have definitely see that there is 24-48 hours for changes to replicate down to the Outlook client. After that we have seen a complete power off of the machine - not a restart - power off. No idea why that works but most of the time it does. In the few cases where it hasn't - running the Office repair utility has resolved it.
- Check Teams admin under Meetings > Conference bridges, make sure you have a default number assigned here.
If so, what happens if you go to Teams.microsoft.com on web client and calendar tab, and start a meeting with someone, check the invite that goes out, does it include dial in?- nycromCopper Contributor
ChrisWebbTech Default number is assigned, also to my user in teams.
Also no dial in number in the web client...
- As Allison said, it can take some time to take hold. What is your Upgrade mode set for your user? Are you on Teams Only?