Forum Discussion
comgam
Apr 21, 2021Brass Contributor
ask your admin to enable but we do not allow TEAMS
Hi we already have a UCAAS solution so we did not enabled TEAMS on our O365 organization Recently our users, when trying to join an external meeting with the app (we told them to use web but some p...
ChristianBergstrom
Apr 21, 2021Silver Contributor
Hello, I understand this can be a mess as Teams always defaults to the domain-joined account and if not enabled/licensed in your org. you will probably experience this with the desktop app. You've already found out that the users should be using other ways than the desktop app due to this behavior (modern authentication/SSO).
In other words, I don't have any quick fix in mind.
Perhaps preventing the underlying pre-fill will change the behavior, don't know here to be honest. https://docs.microsoft.com/en-us/microsoftteams/troubleshoot/known-issues/teams-defaults-to-domain-joined-account#more-information