Forum Discussion
theDavidSlight
Jul 24, 2020Brass Contributor
Add a previously deleted user
We previously deleted a user and I checked and they are gone from AD. But the Add User dialog still has them cached as a suggestion but then cannot resolve - what else do we need to clear to get this...
- Jul 26, 2020Looks to me like you may need to open a ticket with Microsoft 365 support, if you haven’t already.
theDavidSlight
Jul 27, 2020Brass Contributor
Working with Paul, a Microsoft 365 Support Ambassador over the weekend fixed the issue - there is apparently a sync process between Teams and AAD that needs resetting - just saying as "waiting" would never have fixed it.
Ryan Steele
Jul 27, 2020Bronze Contributor
theDavidSlight Thanks for the update. I'll have to keep this in mind in case this issue ever affects us!