Forum Discussion
theDavidSlight
Jul 24, 2020Brass Contributor
Add a previously deleted user
We previously deleted a user and I checked and they are gone from AD. But the Add User dialog still has them cached as a suggestion but then cannot resolve - what else do we need to clear to get this...
- Jul 26, 2020Looks to me like you may need to open a ticket with Microsoft 365 support, if you haven’t already.
theDavidSlight
Jul 27, 2020Brass Contributor
Working with Paul, a Microsoft 365 Support Ambassador over the weekend fixed the issue - there is apparently a sync process between Teams and AAD that needs resetting - just saying as "waiting" would never have fixed it.
- Ryan SteeleJul 27, 2020Bronze Contributor
theDavidSlight Thanks for the update. I'll have to keep this in mind in case this issue ever affects us!