Forum Discussion
A couple of Teams questions post migration
2. No, that is not possible. Better to educate your user how to add the persons they really need to have on the contact list.
3. When in Teams Only mode it should work better. For Plantronic devices make sure that you set Teams as your Target Softphone in Plantronics Hub software. And close Skype, then it will work better.
Thanks.
1) Ok
2) Ok
3) I updated the firmware and installed the Hub software and it works much better
Few new issues
4) ALL external calls from ALL users are being recognizes as Skype for business numbers. Example, from my Teams desktop I call my cell#, and it is being recognized and a skype for business # (this is again all numbers externally and for all users). I don't know if it matters but we are all on Teams only, and the main setting under 'Teams upgrade' is set to Teams only except for the admin
5) Calls coming IN to our users, they are able to add other users....but in the ADD (2 people icon) setting they cannot search through external contacts or type their names in as they could in SFB, so they have to manually type their # in.
6) Also, when I am on a call and another call comes in...it totally takes over the call and I cannot hear anyone on the original call. Happening to all our users.