Forum Discussion

Iron Contributor

Nov 18, 2019

A couple of Teams questions post migration

Hi, we are on our way to using Teams and have run into a few minor issues 1) How do we move the Teams banner notification to another location on the screen or monitor? Skype for Business allows t...

Iron Contributor

Nov 20, 2019

How does teams group calling work? We have group calling set and I see the section below voicemail and have it set to 10, so is that number for how long it rings before goimg to voicemail or how long it rings before calling the group?

LinusCansby

MVP

Nov 20, 2019

You have two options

Also ring: Call Group
If unanswered: Call Group

If you set Call Group in Also ring, the members in the Call Group will get your calls at the same time as you get them.

If you set If unanswered: Call Group the members of the group will get your calls after the numbers of seconds you set in the next drop-down, in your case 10 seconds.

So if you have it set like this:

Also ring: Call Group
If unanswered: Voicemail
Ring for this many seconds: 10

It will ring on you and your call group for 10 seconds and then forward to voicemail.

https://www.lync.se/2018/11/call-group-in-msteams/

reditguy
Iron Contributor
Nov 21, 2019
LinusCansby

Thanks, the issue is the receptionist is in Islands mode while the rest of us are in Teams-Only mode, will this still work? The receptionist needs to be in Islands mode so that she can continue using the deskphones with sidecars. The only way that I have seen the Call-Group thing work is if I leave the SFB client open on her desktop, but I think that is now causing other issues.

Also, I posted a few other questions, would greatly appreciate your help.
- LinusCansby
  MVP
  Nov 21, 2019
  reditguy I not sure but I if you tested it I think that is correct.
  - reditguy
    Iron Contributor
    Nov 21, 2019
    LinusCansby
    Sent you a private msg