Forum Discussion

asdfasdfasdfasdf295's avatar
asdfasdfasdfasdf295
Copper Contributor
Jan 29, 2022

4 chat notification won't disappear

I have joined MS Teams today. On a machine running Windows 11, there is a chat icon in the taskbar, and it is constantly showing a badge with "4" in it, indicating there are 4 unread messages.

 

However, as I just joined, there is only one chat "room" and I have read every message in it. Filtering unread chats by "/unread" does not show anything. Does anybody have any idea what it could be? I've tried reinstalling the app, or signing in with another device, phones, and via web (teams.microsoft.com), but was unable to find unread chats anywhere.

messaging

2 Replies

  • jcgonzalezmartin's avatar
    jcgonzalezmartin
    MVP
    Jan 30, 2022
    Seems to be a caching issue or an issue at all in the activity feed. Unfortunately there is not much you can do here to remediate the issue apart from removing Tems Cache or even reinstalling as you have already done
    • DebraG0722's avatar
      DebraG0722
      Copper Contributor
      Jan 31, 2022

      Conversely how do I make the badge show up?  I switched to a new laptop and now the badge telling me how many new messages I have doesn't show up.  jcgonzalezmartin