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LukeI91's avatar
LukeI91
Copper Contributor
Sep 28, 2022

Zscaler Private Access Solution not receiving data

EDIT: Solved by switching to a default Ubuntu VM. No idea what exactly it is about default Ubuntu that makes it work.   We have been trying to get the logs from Zscaler Private Access connected to ...
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GBushey's avatar
GBushey
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LukeI91 1) Did you double check the zscaler.conf file to ensure all the ports are correct?

2) This data connector was written by ZScaler.  Have you contacted them to see if they have a resolution?

LukeI91's avatar
LukeI91
Copper Contributor
Sep 29, 2022
GBushey 1) Yes we did. And we can see traffic on the ports via tcpdump.
2) We are contacting them as well to get insights. The solution in the content hub on the Sentinel blade actually lists Microsoft as support contact. I've also opened a support ticket with Microsoft.

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