Forum Discussion
Divygyan
Sep 27, 2026Copper Contributor
Microsoft confirmed my account was hacked, but says it cannot be recovered
I am looking for guidance from the Microsoft Community or anyone who has experienced a similar account-takeover situation. Microsoft Support investigated my case and confirmed that there was unautho...
colcfc
Oct 16, 2026Copper Contributor
We have exactly the same problem and have had zero luck contacting a human.
I found a phone number which conveniently is AI automated and if you call just once about being hacked, they prevent you from ever speaking to them again about anything (the second call didn’t even give options, simply replayed the “go online” message then hung up).
This company blows.