The Microsoft 365 Certified: Teams Support Engineer Specialty certification to be retired

As previously announced, we’re retiring the Microsoft 365 Certified: Teams Support Engineer Specialty certification and its required Exam MS-740: Troubleshooting Microsoft Teams, on July 31, 2023. However, for engineers with a fundamental understanding of networking, telecommunications, audio/visual and meeting room technologies, and identity and access management, the new Microsoft 365 Certified: Collaboration Communications Systems Engineer Associate certification and its required Exam MS-721: Collaboration Communications Systems Engineer might be a great option.

 

Updates to the Microsoft 365 Certified: Teams Support Engineer Specialty certification.

 

The following questions and answers can help you determine how this news impacts your learning journey:

Q. I’ve been preparing for Exam MS-740. What are my options?

A. If you’ve been preparing for Exam MS-740, be sure to pass it on or before July 31, 2023. If you pass Exam MS-740 on or before July 31, 2023, you’ll earn the Microsoft 365 Certified: Teams Support Engineer Specialty certification and it will be active for one year.

 

Q. I already earned the Microsoft 365 Certified: Teams Support Engineer Specialty certification. What happens now?

A. If you’ve already earned the Microsoft 365 Certified: Support Engineer Specialty certification, it will stay on your transcript.

 

Q. What about renewal for the Microsoft 365 Certified: Teams Support Engineer Specialty certification?

A. Learners with an active Microsoft 365 Certified: Teams Support Engineer Specialty certification can renew it for one year (one last time) up to six months after its retirement date of July 31, 2023. The renewal window ends on January 31, 2024.