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rajatrajputdev's avatar
rajatrajputdev
Copper Contributor
Mar 13, 2025

Query regarding linking Work Account with Personal Account

Hey there!

So my question is very simple and before I ask it, I'll just summarize everything.

I'm a Microsoft Learn Student Ambassador and I've been provided an email from MLSA team. Now that email is considered to be a work account. I'll lose access to that email when my MLSA tenure ends which is around one year from now onwards. Now I've another personal outlook account on which I've a certification. I wanted to show my personal account certifications on my work account as data on the work account is considered as a progress in the MLSA tenure.

So my question is when MLSA tenure ends and my email gets shut down automatically will I be able to recover the certifications and all the data on my personal account?

Thanks!

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  • a_aaz7's avatar
    a_aaz7
    Occasional Reader
    Mar 16, 2025

    Hello!

     

    Thank you for reaching out with this important question. It’s great that you’re thinking ahead about managing your accounts and certifications.

     

    To clarify, Microsoft Learn profiles and certifications are tied to the specific account (personal or work) that you use to sign in. In your case:

        *Your MLSA work account (provided by the program) is treated as an Azure Active Directory (AAD) account. Once your tenure as a Microsoft Learn Student Ambassador (MLSA) ends and your access to the AAD account is revoked, you will no longer be able to access any data or certifications linked exclusively to that account.

      *Your personal Outlook account remains yours and retains any certifications or achievements associated with it.

     

    Here are a few steps you can take to manage this proactively:

    1.Link your personal account to your Certification Profile.

    Go to the Microsoft Certification Dashboard and make sure that your Certification ID (MCID) is associated with your personal account.

    If your certifications were earned under the work account, you can request a merge of your certification profiles through the Microsoft Certification Support team. This will allow you to consolidate all certifications under your personal account before you lose access to the MLSA account.

    2.Track your progress and achievements on Microsoft Learn.

    Please note that learning progress, trophies, and badges earned on Microsoft Learn are account-specific and cannot be transferred between accounts at this time.

    You can consider capturing screenshots or exporting reports of your achievements as proof of your activity during your MLSA tenure.

     

    What happens when your MLSA account is deactivated?

    Once the account is closed, all data linked to it will become inaccessible, including certifications, if they were not migrated or consolidated in advance.

     

    Recommended next step:

    Contact the Microsoft Certification Support team as soon as possible to initiate an account merge request, especially if you’ve earned certifications on your MLSA work account.

    Here’s the link to the Certification Support contact form: https://aka.ms/MCPsupport.

     

    I hope this helps clarify your concerns! Feel free to ask if you need any guidance on the merge process or have any other questions.

     

    Best of luck with your MLSA journey!

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