My account got flagged today for unauthorized Sandbox use. Odd because within the last few days I completed 2 modules using 1 sandbox environment as per the module instructions. Now I have to wait several days but I'm attending some hands on training at the Start. Dev. Change. event next week (I believe asks users to follow some of the modules which include some sandboxes) Has anyone experienced this, why it gets flagged, and how long it took to resolve? Seen an issue last year they addressed where large number of users were blocked and they quickly rectified this.

Robert_BP, JamesCook Thanks for reporting this - we had a misbehaving rule in our fraud detection firewall that we think was flagging some people improperly. The team tells me it's been addressed - please let me know if this solves your access troubles! Best, Mark Smith Developer Interactivity, MS Learn

MS Learn Unauthorized Sandbox use detected.

30 Replies

KarthikLaks
Copper Contributor
Nov 07, 2020
markjulmar Yun_Lu
Hi, I am going through Microsoft Learn to prepare for AZ 303 certification and the sand box is suspended for my account now. could you please help to resolve this to continue my learning?
My account name: mailto:karthikeyan33kk@outlook.com

Thanks and Regards,
Karthik
Robert_BP
Copper Contributor
Oct 09, 2020
JamesCook Microsoft sent to me the attached message.

I'm now trying to do these steps for see if it solve our problem.

https://docs.microsoft.com/en-us/azure/security/fundamentals/tls-certificate-changes
- markjulmar
  Microsoft
  Oct 09, 2020
  Robert_BP, JamesCook
  
  Thanks for reporting this - we had a misbehaving rule in our fraud detection firewall that we think was flagging some people improperly. The team tells me it's been addressed - please let me know if this solves your access troubles!
  
  Best,
  
  Mark Smith
  
  Developer Interactivity, MS Learn
  - hacktivism
    Copper Contributor
    Mar 23, 2021
    markjulmar
    
    Would you please help me getting my access to the sandboxes unlocked? Its been like this for over three months.
    My Account: https://docs.microsoft.com/en-us/users/Bruno-5683
    
    Hope to hear from you soon
    Thanks in advance
allisonkraker
Microsoft
Oct 09, 2020
Thanks all for flagging this. I've reported in on my end and hopefully there is a resolution soon!
Bill_Toner
Copper Contributor
Oct 09, 2020
Yes, the same happened to my account. I was just a couple modules into the path for AZ-204 and now I'm stopped cold. I submitted the appeal and hope it is resolved soon, as I was really hoping to get into my exam prep. Between that and the Azure/O365 issues this week I'm wondering if I should still proceed with the exam.
Robert_BP
Copper Contributor
Oct 08, 2020
JamesCook

Yesterday i completed several learning using three sandboxes, today i receive the same message that you when i try to load a sandbox.
JamesCook
MCT
Oct 08, 2020
I have also found a GitHub issue which users are using to report this problem but no response for a while from anyone working on this. I have posted a comment as this can be a fundamental issue when events by Microsoft are using the MS Learn platform : https://github.com/MicrosoftDocs/feedback/issues/1797#issuecomment-705609793

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MS Learn Unauthorized Sandbox use detected.

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