Forum Discussion
Zilvinas_Gadevicius
Sep 16, 2021Copper Contributor
Lab access suspended
Hello, I was learning on Microsoft Learn platform, 2 days ago everything was fine, today I can't connect to sandbox and finish my exercises. For some reason access to Lab (sandbox) suspended because ...
Zilvinas_Gadevicius
Sep 22, 2021Copper Contributor
Just as I said before I tried that, I press Appeal, verify my account and get to the very same tab where I can Appeal again, then I would have to verify my account and after a few seconds I will get reloaded to the same tab where I can Appeal again and this is a never ending cycle...
markjulmar
Microsoft
Sep 22, 2021Zilvinas_Gadevicius It takes 24-36 hours to process an appeal as it's a real human that looks at the reason you were blocked. If you don't have access in the next day, please DM me the email address you are using with MS Learn and I'll see what I can do to unblock the account.
Thanks!
Mark Smith
Microsoft Docs PM & Design
- Ryz_COct 13, 2021Copper Contributormarkjulmar i am also facing the same issue of Lab Access Suspended. i followed the process of making an appeal and it has been 5 days now but still not able access the labs. apprecate if you could help me to gain access into the labs.
- markjulmarOct 14, 2021
Microsoft
Ryz_C DM me your Microsoft account used in Learn and I'll check into it. Thanks!
- HelenLangston8518Oct 21, 2021Copper Contributormarkjulmar - I am having this same issue with the Lab Access Suspended, and also followed the appeal process. Can you please Help?
- Vladi_DOct 05, 2021Copper Contributor
markjulmar Hi Mark,
I am experiencing the exact same issue - should I be reaching out to you as well if I don't get resolution by 24 - 36 hours ?