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Yes, this is a known (and frustrating) issue when Azure AD (Microsoft Entra ID) tenants become inactive for a period of time — especially for accounts created for free training, learning, or certification purposes. Let me walk you through what’s happening and what you can realistically do.

The Error

AADSTS5000225: This tenant has been blocked due to inactivity.

This means:

Your Azure AD (now called Microsoft Entra ID) tenant was flagged as inactive and subsequently soft-deleted.

This often happens after 90 days of no billing activity or login on free tenants.

 What You Can Try

Try Signing in at Microsoft Entra Admin Center

Just in case your tenant is still recoverable:

Go to: https://entra.microsoft.com

Sign in with your email

If you can access Entra ID, try restoring the tenant (you’ll see a banner or notice if it's eligible)

Check Tenant Status via CLI (Optional)

If you're comfortable using the Azure CLI:

bash

Copy

Edit

az login

az tenant list --all

This may help you check if your tenant still exists or if a new one can be created under your login.

Create a New Azure Account

If your tenant is fully deleted, you cannot recover it. Your best bet is to:

Use a different email address (e.g., a new Outlook.com or Gmail)

Sign up again for the Azure Free Trial:

https://azure.microsoft.com/en-us/free

If you're a student, try:

https://azure.microsoft.com/en-us/free/students

Microsoft Learn Sandbox (Best for Exams)

If you're preparing for Azure certifications (e.g., AZ-900, AZ-104, etc.), you don't need your own Azure account in many cases.

Use the Microsoft Learn Sandbox, which provides:

Temporary Azure access

No billing required

Integrated into exercises

 Go to a Learn module, and click “Activate sandbox” (you’ll log in with your Microsoft account):

https://learn.microsoft.com/en-us/training/

Escalate via Microsoft Certification Support (Not General Support)

You won’t get help from normal Microsoft support for tenant login issues on free accounts. Instead:

Go to: https://learn.microsoft.com/en-us/credentials/support/

Click: “Certification Support” → Submit a request

Choose "Issue with training sandbox or Azure access for Learn content"

What Not to Do

Don’t waste time calling normal support lines—they don’t handle identity/tenant reactivation

Don’t rely on chatbots—they will loop yu back to unsupported options