Forum Discussion
Volunteer Engagement Portal exceeded power pages capacity
StewC_bff - I have not found an answer yet... I submitted a ticket last month and only just met with someone from Dynamics customer service, but they didn't have a straight answer for me and needed to do additional research.
This product is similarly looking cost prohibitive for us at $75/mo under the non-pay-as-you-go option for anonymous views and 100 sign in capacity (that could easily grow to thousands). It's baffling that they would design the portal to require sign in to register for engagements, which has very expensive tiers. Unfortunately, we've already invested so much time and resources customizing the product that I would hate to throw it away due to monthly capacity costs.
Hopefully Microsoft can figure this out and cut us some slack, there's no way it's costing a fraction of what we're being charged to host these portals.
Tech for Social Impact offers 10 free seats of Power Apps to all nonprofits to help them get started; and we offer 75% discount off of the Power Pages fees. I see you are using the Azure Grant to leverage “pay as you go” pricing, but “pay as you go” does not have a nonprofit discount. I would encourage you to review the discounted pricing in the Nonprofit Portal to access much more reasonably priced options especially offered to nonprofits, and thus leverage your Azure Grant for something else. If you have evaluated those and consider those to still be out of reach, we will provide that feedback to our pricing/product team. https://www.microsoft.com/en-us/nonprofits/offers-for-nonprofits
I encourage you to read the resources that the notice linked you to as they are very helpful in more fully understanding how Power Pages anonymous and authenticated users are charged.