Forum Discussion
OneDrive / SharePoint data loss after nonprofit licence issue – recovery deadline in a few days
This sounds like a serious Microsoft 365 data recovery issue. The priority should be escalating through Microsoft 365 admin support while checking SharePoint recycle bins, retention policies, and deleted site recovery options. If possible, avoid making further changes to the tenant or OneDrive setup until Microsoft confirms the location and recovery status of the original data. You may also want to contact experienced Microsoft 365 administrators or nonprofit IT communities who have handled similar OneDrive/SharePoint restoration cases.
our data are lost. no chance to recover. it has escalated through several teams at microsoft, but no chance to recover. they changed non profit licencing, we didn't get any notification and lost all the data.
