Forum Discussion
OneDrive / SharePoint data loss after nonprofit licence issue – recovery deadline in a few days
Hello, I am posting here because I am facing a critical Microsoft 365 / OneDrive / SharePoint data loss situation for my nonprofit organisation, and I urgently need advice or escalation. We had a M...
Hi Vinch222, treat this as urgent and open Microsoft 365 admin support immediately, because OneDrive and SharePoint retention windows matter. Do not reset OneDrive or unlink devices yet. Keep the older PC powered on and connected as little as possible until support advises, because placeholders may still reference cloud-only files. Ask support specifically to check tenant status, license removal date, retention state, deleted user/site state, and whether OneDrive or SharePoint restore is still available.