Forum Discussion
Non Profit Step 3 does not work
Hello everyone,
I wanted to check in and see if anyone has been able to open a support ticket regarding this matter. Please let me know. We are also reaching out internally to gain more insight into the cause of this issue. Thank you for your continued patience as we work to resolve it.
It is April and I just tried registering my non-profit yesterday and the step 3 is still broken. There are different posts on this dating back to November.
Surely somebody at Microsoft is responsible for maintaining this form?
I am a business customer of M365 as well and am raising a support ticket that way but the support agent I am dealing with is very confused by the whole situation. One issue is that my business and non-profit are different entities but the only way to contact support is if you already have a business M365 account!
The whole situation is so frustrating, can somebody at Microsoft please escalate this so the relevant responsible engineer can be found and the page fixed.
Also I have only tried registering with a regular cell phone number, not VOIP or landline.
I just ran into the same problem - I can't believe this is still an issue. Tried with three different cell numbers, not VOIP or landlines, still got the "incorrect verification code" error. I hope they fix this soon!
