Forum Discussion
Non Profit Step 3 does not work
Hi All,
I’m sorry to hear you’re still experiencing the same issues despite my colleague Kenelle’s suggestion. Since this seems to be a problem specific to certain areas, I highly recommend opening a support ticket through our https://nonprofit.microsoft.com/en-us/contactus page.
Here’s how to proceed:
- Click the link and type "support ticket" in the "How can we help?" box.
- Provide your organization’s information when prompted.
- In the "I am a..." field, select Prospective Nonprofit Customer.
- In the "What can we help you with?" field, select Registration.
This will ensure one of our backend agents can investigate why you’re unable to register as expected.
- TiffianyLawJan 22, 2025Former Employee
Hi All,
For some reason the "Contact Us" link above wasn't redirecting properly. Please try this link https://nonprofit.microsoft.com/en-us/contactus - ChrisBeadsmooreJan 22, 2025Copper Contributor
The link does not work and I can find no other way to get to the correct page. Please can you provide the correct link so that a ticket can be submitted.
- Margaret_FarmerFeb 07, 2025Former Employee
Here is the URL: https://nonprofit.microsoft.com/contactus. See if that helps. You may want to login using a incognito/InPrivate browser window to clear the cookies. If you are still having issues, please let me know and I can see about entering a ticket on your behalf.
- ChrisBeadsmooreJan 22, 2025Copper Contributor
The link brings me back here, please provide the correct link? I am not allowed to say the words on the link, it thinks I am promoting myself.