Forum Discussion
This form can't be distributed as it is asking for personal or sensitive information
- Jul 19, 2019I think Microsoft broke something. They need to fix it asap.
We are not able to retrieve the responses to an assessment that we conducted for students. The error displayed is: "This form can't be distributed as it has been tagged for phishing."
Please help us resolve this, as we need the scores of the students urgently.
I have tried editing text fields, adding text fields etc. There were some math questions based on interest calculations which had the words 'bank' and 'account'. I have removed those words too. But the form is still locked.
- Viviana_Mascardi_GenoaDec 10, 2022Copper Contributor
Hi all, I'm Viviana Mascardi from the University of Genova and I run in the same issue as other university professors: I used Microsoft forms from my professional account to collect proposals for a project, the form included the word "code", since it's a computer science project, and required the name and email to be inserted. I tried to remove "code", should this word suggest that I'm asking for some personal code, and I removed the text requiring name and email. There are no asterisks, there are no mentions to "bank", "account", etc. Still, the form is blocked and I cannot download the students' proposals, that I must assess in the weekend.
Can anyone in Microsoft fix the issue and explain what might have triggered the wrong tag of phishing?
Thank you, Viviana
- sharepointadmin2280Dec 11, 2022Copper Contributor
Viviana_Mascardi_Genoa the form can be unlocked by a global admin, by logging into Admin>Health>Message Center
You will need to read the message to find the link Forms admin review URL
- jean-paullizotteAug 08, 2022Copper ContributorHoping this will help, it did for me:
Edit the form: make sure any of the questions don't have the word "password" in it (if so, change it for something else). Make sure none of the questions contain consecutive asterisks, if so change them to another character.- VikasTrainer1Aug 09, 2022Copper Contributor
Thank you Jean.
I checked for the word password earlier and once again now. I also checked for ** in the form. None of these are there in the form. I have also tried removing any other terms such as currency symbols; words like 'bank', 'account', 'code' etc. which were a part of Math and Logic questions in the assessment.
However, the form is still locked.Thanks a lot for responding.
- jean-paullizotteAug 09, 2022Copper ContributorIf you have no more data to collect, I would copy paste the current questions in a separate document, then edit the original one to be something ridiculously plain (A,B,C,D... etc) just so you can keep track of the order they were in. That might resolve your problem temporarily.