Survey download in Excel on a MAC

Results from a survey created in Microsoft Forms cannot be downloaded to Excel file on a MAC. Instead of this is created a file example.com which is XML and is encrypted.
The issue exists only in one form.
Tried already with different browsers.
The file can be downloaded on Windows. After this the fie can be opened on the MAC normally.
Tried the steps on the following link:
https://support.microsoft.com/en-us/office/troubleshoot-exporting-form-data-to-excel-bd82c176-8cd5-4d27-a13e-b15d4aac3a28