Forum Discussion
Forms Pro styling error
I'm having an issue with form styling not loading correctly when opening the form from an email link.
I'm sending a survey based on a flow trigger, piping data from D365.
The behaviour occurs both in MS Edge and Chrome.
When opening the form from an email link the styling looks like this:
After refreshing the page, the styling loads correctly:
Any ideas what's wrong?
- magalimoreelsCopper Contributor
Hi goodmorning!
I have exactly the same issue ... I sent invitations to clients and they replied that they can't open read the form properly...
Same way of work: link to form in outlook
Hope they get that fixed...
- daniellockeretzCopper Contributor
magalimoreels same issue for me. Just accessing the form from the link gives the same error and refresh doesn't fix it. I hope this gets looked at urgently!
- daniellockeretzCopper Contributor
barboge are you/anyone else still having this issue? I've checked today and mysteriously all my forms are now rendering correctly. I didn't change a thing but it seems to be fixed....for now. Interested to know if that's the same for anyone else?
- Matlot139Copper Contributor
daniellockeretzSame, it's all good now. Must have been an MS issue...
- magalimoreelsCopper Contributor
Hi Daniel, mine seems fine too now! Strange thing...
What a pity that 400 of our clients complained about a link that didn't work... It made me look like a fool 😕
I have to process +300 mails about that now... Hope this never happens again ...
Thanks for the update!
- barbogeCopper ContributorMine are also rendering correctly!
- daniellockeretzCopper Contributor
Matlot139 nothing useful from me yet. I've got a case open with MS support who seem to be stumped at this stage. I reaslise now that it's affected all our surveys, and even newly created ones. Worrying!