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emmac10's avatar
emmac10
Copper Contributor
Mar 05, 2021

Forms branching

Hi, I've no doubt this question has been asked many times already but I can't find the answer.  I've only started using Forms this week, I'm loving it but having a problem with branching questions.  ...
Serhio2095's avatar
Serhio2095
Copper Contributor
Sep 23, 2024

Hi emmac10!

It sounds like you're having issues with branching logic not applying when previewing or sharing the form. Here are a few things to check:

  1. Save Branching Settings: After setting up branching, ensure you’ve selected "Done" or "Apply" to save the changes.

  2. Question Type: Branching works best with single-choice questions. If you're using multiple-choice, try switching to single-choice options.

  3. Form Settings: Check that settings like "Shuffle questions" aren’t enabled, as these can affect branching.

  4. Test the Live Form: Sometimes, issues appear only in preview mode. Share the form link and test in a live environment.

For more detailed instructions, you can refer to this guide: https://plumsail.com/blog/microsoft-forms-branching-guide/ Forms Branching Guide.

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