Forum Discussion
emmac10
Mar 05, 2021Copper Contributor
Forms branching
Hi, I've no doubt this question has been asked many times already but I can't find the answer. I've only started using Forms this week, I'm loving it but having a problem with branching questions. ...
RobElliott
Mar 11, 2021Silver Contributor
hi emmac10 , have you tried to actually complete the form as a test? If so, what happens when you answer a question that has branching on it? Your answer should take you to the appropriate follow-on question.
Rob
Los Gallardos
Microsoft Power Automate Community Super User
- emmac10Mar 12, 2021Copper ContributorHi Rob, thanks for taking the time to reply. There appears to be 2 issues and the selection of 'multiple responses' appears to be at the root of it.
Yes I completed the form and looked at the preview. On the preview there only existed my first 2 questions, the other 15 were missing. I searched for an answer as to why that would be and discovered I needed to have selected 'multiple answers'. Once I did that all my questions came up on the Preview, but none of the branching questions. Its not a complex form. Its a form for junior physios rotating on from our unit. It address those with prior experience and those without. The branching question addresses that: did you have prior experience if yes go to question x, if no go to question y.
When I go into edit the form and select branching I need to unselect 'multiple answers' to get the itemised branching I want, otherwise it only allows me the option of 'next question'. So to get the correct branching questions to come up against the correct response I have to unselect 'multiple responses' which means on the Preview I can only view the first 2 questions!! It goes around in circles!
If I go back in to edit a question I can see all the branching questions, when I go 'back' to the form the branching options are not there. I double tap on a question to edit it and the options i chose are not there until I unselect 'multiple responses' then I can see them in the edit part of the form but I select 'back' and they're not there!!!
Its so frustrating because it looks like I can edit the form just as i want it until i preview it and the options have vanished, I go back into edit and have to reselect branching again to view the options i chose, go to preview and they're not there! I then unselect multiple responses and in preview i can only see 1/2 questions......pulling my hair out!!!! lol
I sent the form out anyway but it didnt flow too well. For those staff who had experience the next 2/3 questions didnt apply to them, it would have been nice to redirect them to the next relevant question.
Would be great if there was an easy fix and i'm just doing some thing wrong but i think i've tried all the options of selecting or unselecting 'multiple responses'. hope this reply hasn't confused you!